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Cancel your membership or free trial

Learn how to cancel your Studio Era membership or free trial, what happens after you cancel, and how the steps differ based on where you purchased your membership.

You can cancel your Studio Era membership or free trial from Manage Subscription.

Where Studio Era takes you depends on where you originally purchased your membership:

  • Website or Android purchases: Studio Era opens the Stripe billing portal.

  • Apple in-app purchases: Studio Era opens Apple’s subscription settings.

Cancelling stops future automatic renewals. It does not immediately remove access you have already paid for or the remaining time in an active free trial.

Deleting the Studio Era app doesn’t cancel your membership

Uninstalling the app does not stop your subscription or future renewals. Complete the cancellation process before deleting the app.

Cancel a website or Android membership

If you purchased your membership through the Studio Era website or Android app:

  1. From Home, tap your profile picture or initial in the top-right corner.

  2. Scroll down and tap Manage Subscription.

  3. Studio Era will open the Stripe billing portal in your browser.

  4. Find your current subscription and tap Cancel subscription.

  5. Review the cancellation information shown by Stripe.

  6. Complete the cancellation prompts until Stripe confirms that your subscription has been cancelled.

After cancellation, the billing portal will show that the subscription is cancelled and when your access is scheduled to end.

Studio Era Stripe billing portal showing the cancellation flow and scheduled subscription end date.

Changed your mind after cancelling?

If your Stripe subscription is cancelled but has not reached its end date yet, the billing portal may show Don’t cancel subscription.

Tap Don’t cancel subscription if you want to reverse the scheduled cancellation and continue your membership.

Once restored, your subscription will return to automatic renewal based on the billing details shown in the portal.

Before confirming, review the renewal date and price shown on screen.

What if I purchased my membership through Apple?

If you purchased Studio Era through Apple in the iPhone or iPad app, Apple manages your subscription.

From Studio Era:

  1. Go to Home.

  2. Tap your profile picture or initial in the top-right corner.

  3. Scroll down and tap Manage Subscription.

  4. Studio Era will open Apple’s Subscriptions screen.

  5. Select Studio Era if needed.

  6. Tap Cancel Subscription.

  7. Follow Apple’s prompts to confirm.

You can also open the subscription directly from your device:

Settings → your name → Subscriptions → Studio Era

If there is no Cancel Subscription button or Apple shows that the subscription will expire, it is already cancelled.

Studio Era Apple subscription settings showing how to cancel an Apple-managed membership.

Using an iPhone doesn’t always mean Apple manages your membership

Your subscription is managed based on where you originally purchased it.

If you subscribed through the Studio Era website or Android app and later use Studio Era on an iPhone or iPad, Manage Subscription will still take you to the Stripe billing portal.

How do I cancel my free trial?

A free trial follows the same cancellation path as a paid membership.

For a website or Android trial:

  1. Go to Home → profile picture or initial → Manage Subscription.

  2. In the Stripe billing portal, select Cancel subscription.

  3. Complete the cancellation prompts before your trial ends.

For an Apple-managed trial:

Open Home → profile picture or initial → Manage Subscription, or go directly to:

Settings → your name → Subscriptions → Studio Era → Cancel Subscription

Apple recommends cancelling at least 24 hours before the trial ends.

After cancelling, you can continue using Studio Era until your trial expires.

How do I know my cancellation was completed?

The confirmation looks different depending on who manages your membership.

Website or Android membership

After a successful Stripe cancellation:

  • Your subscription is shown as cancelled.

  • The billing portal shows when your subscription ends.

  • You keep access until that date.

  • You may see Don’t cancel subscription if the cancellation can still be reversed before access ends.

Seeing Don’t cancel subscription means your cancellation is scheduled and the membership will end on the date shown unless you restore it.

Apple-managed membership

Open:

Settings → your name → Subscriptions → Studio Era

Your subscription is already cancelled if Apple shows an expiration date or there is no Cancel Subscription button.

Still have access after cancelling? That’s expected.

Cancelling stops the next automatic renewal. It does not immediately remove access to the remainder of a paid billing period or free trial.

What happens after I cancel?

Once cancellation is completed:

  • Future automatic renewals are stopped.

  • If you have a paid membership, you keep Studio Era access until the end of your current paid period.

  • If you are in a free trial, you keep access until the trial expires.

  • Cancelling does not automatically refund a payment that has already been processed.

  • If you later choose to return, the plans, prices, and offers available at that time will apply.

If you cancelled but were charged afterward, see Charged after cancelling, charged twice, or charged unexpectedly.

Can I pause my membership instead?

Studio Era does not currently offer an option to pause membership billing.

If you need to stop future renewals, cancel your membership using the steps above. You will keep access until the end of your current paid period.

Pausing, rescheduling, or changing a workout program is separate from your Studio Era membership and does not stop subscription billing.

If you want to change your workout program instead, see Start and follow a workout program.

If you can’t cancel or confirm the result

If Manage Subscription does not open the billing settings you expect, cancellation does not work, or you cannot confirm whether your membership was cancelled, contact Studio Era Support before starting another subscription.

Include:

  • The email address connected to your Studio Era account

  • Where you purchased your membership, if you know

  • What happens when you try to cancel

  • A screenshot of the subscription or billing screen, with sensitive payment information hidden

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